She couldn’t help her
“I would like to know the value of this piece,” Sarah kindly asked. The worker examined the neckless after taking it off the counter. “I’ve never seen this piece before, have you bought it in this store?” Sarah shook her head. The jeweler once more set the necklace aside. “I can’t help you then, sorry.”
Telling her where to go
The jeweler most likely saw Sarah’s shocked expression as she was in a state of shock. “I’m not a specialist, you see,” she said. She pulled up google maps on the computer and showed Sarah where she needed to be: “If you want to get this piece appraised, you need to go to the jewelry store one town over.”